Privacy policy

 

At Trade Knights Card, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our online store.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you visit our store, place an order, or contact us, we may collect information necessary to provide our services.

This information may include:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Information you provide when contacting our customer support team
  • Information related to your interactions with our website

Payment information may be processed by the payment provider you select during checkout. We do not need access to your complete payment card details to process your order.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Provide shipping and delivery services
  • Process payments and refunds
  • Communicate with you about your orders
  • Respond to customer service requests
  • Provide information about your purchases
  • Maintain and improve our website and services
  • Detect, prevent, and address fraud, security issues, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes related to operating and improving our store and providing services to our customers.

3. Order and Customer Communications

When you place an order with Trade Knights Card, we may use your email address or phone number to provide important information regarding your purchase.

This may include:

  • Order confirmations
  • Order updates
  • Shipping notifications
  • Tracking information
  • Refund or return communications
  • Customer support responses

These communications are necessary for managing your order and providing customer service.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the shopping experience.

Some cookies may be placed or used by third-party services that support website functionality, payment processing, analytics, advertising, or other services.

You can manage cookies through your browser settings. Disabling certain cookies may affect some functionality of the website.

5. Sharing of Personal Information

We may share information when necessary to operate our business and provide services to you.

For example, information may be shared with service providers involved in:

  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website hosting and functionality
  • Customer support
  • Fraud prevention and security
  • Website analytics or advertising services, where applicable

These providers may only receive information necessary to perform their services or as otherwise permitted by applicable law.

We may also disclose information when required by law, legal process, or to protect the rights, property, and security of Trade Knights Card, our customers, or others.

We do not sell your personal information as part of our ordinary business operations.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, enforce our agreements, and protect our legitimate business interests.

When information is no longer required for these purposes, it may be deleted or securely disposed of where appropriate.

8. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information.

You may contact us using the information below if you would like to make a privacy-related request.

We may need to verify your identity before completing certain requests in order to protect your information and your account.

9. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can review and address the situation appropriately.

10. Third-Party Websites

Our website may contain links or integrations that lead to third-party websites or services.

Trade Knights Card is not responsible for the privacy practices, content, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Trade Knights Card
62 Forge River Pkwy
Raynham, MA 02767
United States

Email: customersupport@knightscard.store
Phone: (508) 386-3741