Terms of service
Welcome to Trade Knights Card. These Terms of Service govern your use of our website and your purchase of products from our online store.
By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Trade Knights Card
Trade Knights Card is an online store specializing in hobby boxes and trading card products.
Business Name: Trade Knights Card
Address: 62 Forge River Pkwy, Raynham, MA 02767, United States
Email: customersupport@knightscard.store
Phone: (508) 386-3741
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms of Service.
You must not:
- Use the website for fraudulent or unlawful purposes
- Attempt to interfere with the operation or security of the website
- Attempt to gain unauthorized access to our systems or accounts
- Submit false or misleading information when placing an order
- Use the website in a way that could harm our business, website, or other customers
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, availability information, and other product details displayed on our website are accurate.
Product images are provided for product identification and presentation. Actual packaging, artwork, labeling, or other visual details may vary when manufacturers release updated packaging or product versions.
We do not guarantee that every product image will exactly represent the specific packaging received.
4. Product Availability
Product availability may change without notice.
Adding a product to your cart does not necessarily guarantee that the product will remain available until checkout is completed.
If we are unable to fulfill an order due to an availability issue or another circumstance affecting fulfillment, we will contact the customer and provide information regarding the available options.
5. Prices and Payments
Product prices are displayed on our website at the time of purchase.
Prices may change before an order is placed. The price displayed during checkout is the price applicable to the order, subject to any applicable taxes, fees, or other charges shown at checkout.
Payment must be successfully completed before an order can be processed.
We may cancel or decline an order when necessary, including in cases involving payment issues, suspected fraudulent activity, pricing or listing errors, or circumstances that prevent us from fulfilling the order.
If a payment has been collected for an order that we cancel, the applicable refund will be issued to the original payment method.
6. Order Processing
Orders are generally processed within 1–2 business days.
Processing times may vary due to order volume, product availability, weekends, holidays, or other circumstances affecting fulfillment.
Once an order has been shipped, applicable shipping and tracking information will be provided to the customer.
7. Shipping and Delivery
Our standard shipping timeframe is generally 3–5 business days after shipment.
Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, or other circumstances outside our control.
Customers are responsible for providing accurate and complete shipping information when placing an order.
Please contact us as soon as possible if you notice an error in your shipping information. We cannot guarantee that an address change can be completed after an order has entered processing or shipment.
8. Returns and Refunds
Returns are accepted within 30 days of receiving an eligible order, subject to the requirements described in our Return & Refund Policy.
For sealed trading card products, the original factory seal must remain intact for the product to qualify for a return.
Approved refunds are generally processed within 3–5 business days after the returned product has been received and reviewed.
For complete information about returns and refunds, please review our Return & Refund Policy.
9. Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before an order is processed or shipped. However, a cancellation cannot be guaranteed once an order has entered processing or has already shipped.
If an order has already shipped, the customer may need to follow the applicable return procedure.
10. Customer Responsibility
Customers are responsible for providing accurate information when placing an order, including:
- Name
- Billing information
- Shipping address
- Email address
- Contact information
Trade Knights Card is not responsible for delays or delivery problems resulting from incorrect or incomplete information provided by the customer.
11. Intellectual Property
The content available on the Trade Knights Card website, including text, graphics, logos, photographs, page designs, and other original materials, is owned by or used by Trade Knights Card with appropriate rights.
You may not reproduce, distribute, modify, publish, or commercially use our website content without appropriate authorization.
Product names, trademarks, logos, and other intellectual property belonging to their respective manufacturers, publishers, or owners remain the property of their respective owners.
12. Third-Party Services
Our website may use third-party services that help us operate our store, process payments, provide shipping services, maintain website functionality, or provide other services.
Your use of certain third-party services may also be subject to the terms and policies of those third parties.
13. Website Availability
We work to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.
We may temporarily suspend or modify website features when necessary for maintenance, updates, security, or other operational reasons.
14. Limitation of Liability
To the extent permitted by applicable law, Trade Knights Card will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or the purchase or use of our products.
Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
15. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.
The updated version will be posted on this page with a revised Last Updated date.
Your continued use of the website after an updated version is posted constitutes acceptance of the revised Terms of Service to the extent permitted by applicable law.
16. Governing Law
These Terms of Service are governed by the applicable laws of the United States and the Commonwealth of Massachusetts, without regard to conflict-of-law principles, to the extent permitted by applicable law.
17. Contact Us
If you have questions regarding these Terms of Service, your order, or our services, please contact us:
Trade Knights Card
62 Forge River Pkwy
Raynham, MA 02767
United States
Email: customersupport@knightscard.store
Phone: (508) 386-3741